If you have a question about Epic Plus, please submit a request for help below. A member of our team of our tech team will respond to you within 24 hours. Please also see the bottom of this page for other ways that you can reach us. MDI Number: Name: Title: Company: Address: City, State, ZIP: Phone, Fax: E-mail: Your question/description of the problem: You can also reach Epic Plus Technical Support at: Medical Data Institute 4800 Street Road Trevose, PA 19053 800-542-1119 215-953-4600 Fax 215-942-8729 Contact technical support Monday - Thursday, between 8:30 am to 5:30 pm (EST), and Friday, between 8:30 am to 5:00 pm (EST). Remember, we're here to help you!